Frequently Asked Questions
What types of vehicles do you work on?
At Jack’s we repair foreign and domestic vehicles — cars, trucks, vans and SUV’s. Also, we are equipped to service school buses and motor homes. We can also service your brand new vehicle keeping your warranty in place, so that if you need to have a manufacturers recall we will arm you with the proper paperwork to get the work done easily and quickly
What methods of payments do you accept?
Jack’s Auto accepts all the major credit cards — MasterCard, Visa, American Express and Discover. We also accept cash and local checks.
Why do my brakes squeak?
Brakes can squeak for a variety of reasons, but continuous squeals and grinding sounds may mean it’s time for new brake pads and shoes. Work brakes can mean longer stopping distances and difficulty stopping in emergency situations. Rotors and drums that are too thin may even become over-stressed and break. Remember, if you notice any of these symptoms it’s a good idea to get your brakes checked.
Why is my check engine light on?
The check engine light is one of the most vital components to a properly functioning vehicle. It alerts the driver of a potential problem on the vehicle’s on-board diagnostic system (main computer). When the check engine light comes on it means that a system in your vehicle — such as ignition, fuel injection, or emission control — is not operating efficiently, even though your vehicle seems to be running fine.
If your check engine light comes on and it’s flashing, that indicates a more severe problem that should be checked out immediately to prevent damage to the catalytic converter (part of your exhaust system). When you experience a flashing light, minimize driving at high speeds, especially if you’re towing.
When the check engine light comes on, there’s no need to panic, just make an appointment to get your vehicle checked out as soon as possible. Ignoring your check engine light could severely damage engine components and cost you more money in the end.
Do you tow/flatbed vehicles?
Yes, we have a tow truck and a flatbed which can handle all of your towing needs. We also travel long distance, so no matter where you breakdown we are there for you!
